J.B. Kane is a full service computer dealer specializing in hardware service for PCs, printers, scanners, and plotters. Our staff of highly trained technicians is available to help with your service issues.
J.B. Kane is authorized to provide warranty repair on many of your HP, Compaq, IBM Okidata and Lexmark office machines. Warranty repairs may be performed on-site or in our shop.
Most HP business computers and servers come with a 3 year on-site warranty. J.B. Kane provides fast basic or enhanced warranty service even if you did not buy from us.
If you purchased an HP Care Pack to extend your computer's base warranty, J.B. Kane can provide that service as well.
Most HP printers have a 1 year on-site warranty or a 1 year carry-in warranty. If you purchased an HP printer from J.B. Kane we will upgrade your carry-in warranty to an on-site warranty in the CNY area at no additional charge. HP Care Packs or J.B. Kane extended warranties may be puchased. You may upgrade your warranty to 2, 3, 4 or 5 years.
J.B. Kane can also facilitate HP replacement/ exchange warranties on lower priced consumer products. The standard exchange usually takes 7-14 days, however an overnight exchange can be arranged for a nominal fee.
J.B. Kane offers the following billing options for service on out of warranty equipment.
J.B. Kane offers on-site service agreements on network hardware, PCs, printers, large format printers (plotters) and scanners. A service agreement provides for unlimited service calls and all replacement parts for the period of one year.

J.B. Kane also offers service on a per call or time and materials basis. Labor, parts, travel time and mileage are billed for each repair.

1105 Vine St. Liverpool, NY 13088
(315) 451-7590
info@jbkane.com